Springwell Project
What is Springwell?
The Springwell Project brought together people with a learning disability and complex needs from across Sussex to share their experiences of using specialist NHS health services and to explore what needed to change so that they can become more involved and more in control of their care right through from referral to discharge.
The Springwell Standards, access support tools and resources on this page are the results of this collaboration.
Watch a film about the Springwell Project:
Read about the Springwell Project:
Springwell project report - Easy Read
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Springwell project report
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Springwell Standards for good engagement
Easy Read Springwell StandardsThese are four clear standards our services working with people who have a learning disability have promised they will meet. The Springwell Standards say what you should expect when you are referred to our community learning disability services.
Easy Read Springwell Standards
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Springwell Standards - staff and professionals
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Easy read referral support information
What to expect at your first appointment |
Initial assessment form |
Appointment checklist |
Who is in a Learning Disability Community Support Team? |
Who will I see? |
My crisis plan
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My care plan
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More easy read information
How to let us know what you think about our services
Information about how you can help stop illness spreading
What we do with information about you
About the Mental Health Act 1983
About our 24-hour telephone information and support service for anyone with mental health problems including stress, anxiety and depression. Also for carers and healthcare professionals
The importance of being involved in decisions about your medication
EasyHealth
There are over 500 leaflets about health and wellbeing to print and accessible videos to watch on this website.
Open Easy Health websiteThe Royal College of Psychologists
This page has lots of good easy read information, for example leaflets about learning disability, mental health, physical health, medication and more.
Useful links
Patient Experience and People Participation
Patient Experience is how we listen and learn from the people who use our services.
People Participation is about how we include the voices of people with lived experience (experts by experience) to help design, develop, deliver and evaluate our services.
Find out more about Patient Experience and People Participation
Five good communication standards from the Royal College of Speech and Language Therapists
Reasonable adjustments to communication that individuals with learning disability and/or autism should expect in specialist hospital and residential settings.
Inclusive Communication
This is an approach to support communication for people with different and varied expression and understanding.
Using this approach is very important to enable people with a learning disability to be involved in their care.
What is inclusive communication?What is inclusive communication - easy read
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Total communication resource pack
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Principled ways of working standards
Principled ways of working was a conference held in November 2017.
The conference was about peer support, co-production, service user involvement and experts by experience in mental health services.
The peer support charter
As a result of the principled yays of working conference, experts by experience in mental health services across Sussex made the principles of peer support charter set of standards.
Watch a video about peer support in mental health services
Triangle of Care
Triangle of Care is a membership launched by the Carers Trust in 2010. Sussex Partnership NHS Foundation Trust is a member of Triangle of Care.
Triangle of Care has 6 standards about keeping carers included, informed and supported when they are caring for someone with mental health difficulties.
NHS Accessible Information Standard
The NHS Accessible Information Standard is about making sure that organisations support the information and communication needs of patients, service users, carers and parents with a disability, impairment or sensory loss. The government says that all NHS care or publicly-funded adult social care organisations must follow the NHS Accessible Information Standard
You can find out more about the standard here, including an easy read version
Care and Treatment Review
Care and Treatments Reviews (CTRs) are for people with learning disabilities, autism or both. CTRs help make care better for people whose behaviour is seen as challenging and/or for people with a mental health condition.
Health Education England Kent Surrey and Sussex (HEKSS)
HEKSS supports the delivery of excellent healthcare and health improvement to the patients and public of England.
HEKSS funded the Springwell Project.
Heads On
Heads On is our charity which aims to help people with mental health problems to feel supported, to stay active and to be more involved in their communities.
Aldingbourne Trust
The Aldingbourne Trust supports people with learning disabilities and/or autism to live independent lives.
The Aldingbourne Trust coproduced the Springwell Project with Sussex Partnership.