Learning disability and family intensive support service

We offer a range of care options in partnership with other services who know your child. We run parent and carer groups and work with you in your home.

We aim to develop a shared understanding of behaviours that cause concern and may do this by:

• Visiting you at home to listen to your concerns
• Meeting with other services involved with your child’s care to gain an all-round understanding of their needs
• Getting to know your child over time to understand their specific patterns of behaviour

The service will work with you to set goals which meet your child’s needs. Together we’ll develop a way of working which will enable you to manage independently.

We work with children and young people up to the age of 19 who have a moderate to severe learning disability, supporting both them and you as a family.

We often need supporting information to help us make a decision about whether our service is the right one for you. These decisions are made on your child’s level of learning disability. We will request consent from you to contact others, such as a school or key worker, to gain additional information.

You and the person who referred your child will be contacted with the outcome of any decision. If we are unable to provide a service we will give our reasons and have a discussion about alternative services which may be more suitable.

You can contact us directly about using our service, or you can be referred to us by a professional. If your child is under 5 years old we can receive a referral from your early years key worker.

We aim to work in partnership with you in order to provide a high quality of service to your child and your family. Working in partnership means that we will:

• Come to a shared understanding about your child’s needs and work towards the same aims
• Respect your ideas and views
• Discuss and negotiate treatment plans and goals
• Agree how long we will be working together

Sometimes we work directly with your child in order to gain their views and feelings or to help them understand a situation. Our goal is to provide opportunities for your child to participate fully in family life as well as in activities outside the family home. We aim to always be flexible and respectful in the way we work with all those involved with your child.

You can contact our team on 01323 446061 any time between 9am – 5pm, Monday to Friday.