Visitors need to book all visits in advance by contacting the hospital reception.
They can book up to two visits at a time, and to help us manage demand, we ask that they do so no more than one month in advance. For each visit, visitors need to contact hospital reception at least 24 hrs before the day that you wish to visit. As the visitor’s room can get very busy sometimes, we occasionally can’t accommodate you on the date you request, so when you call us to book, it’s best to have some alternatives dates.
Visits including children are booked through the same system, but there are specific rules regarding visits involving children to ensure their safety. The social work team can give you guidance on this, including a leaflet which explains everything.
To book a visit visitors should contact the hospital reception, either in writing or by telephone. They can also call reception with any questions about visiting arrangements. When booking they should give us details of any other people visiting . There’s only space for three visitors per patient at any one time in the visitors room.
We’ll confirm the visit to the person making the booking and of course we’ll also make sure that you know the details too.
It’s important that your visitors don’t make the journey to the hospital unless they’ve received confirmation verbal confirmation by telephone as we can’t accommodate visitors who haven’t booked in advance.
If your visitors are coming in for a mental health tribunal or care plan approach meeting they can also book a social visit at the same time. They still need to follow the process explained above, including giving 24 hours notice.
Most visits happen in an area known as the ‘Visitors Room’, but some are now taking place on the wards. The visitor’s room has four seats and as such space is limited. There are refreshments available as well as games for children.