Our 2020 Vision

Our ambitions for 2020:

• We'll provide the safest NHS mental health services in England.
• We'll use recovery as a guiding principle, inspiring hope and supporting people to achieve their goals and live meaningful lives.
• We'll provide care and treatment based upon reliable evidence that it works and where its impact on patients and their families is measured and published.
• Patients and carers can easily access the services they need.
• Our culture will be open, transparent and innovative.
• People who use our services will experience less variation in outcomes and the experience.
• We'll povide services in clean, safe environments.
• We'll always look after the physical health needs of people using our services.

Our ambitions for 2020:

• We'll provide consistently outstanding services which are rated highly by patients, carers, staff, commissioners and regulators.
• We'll work with our partners to transform patient outcomes and help improve the health and wellbeing of local communities.
• We'll have earnt a reputation as an organisation which is easy to work with, which values collaboration and always has the best interests of patients in mind.
• We'll improve people's mental and physical health..

Our ambitions for 2020:

• We'll use the best ideas to improve care.
• We'll standardise our services where this is the right thing to do.
• We'll use the latest techniques and learning from elsewhere to continuously improve.
• We'll identify, celebrate, share and learn from positive practice.
• We'll consistently use the learning from research to improve quality.
• We'll be seen as an expert provider of evidence-based mental health and wellbeing services.
• We'll bring research, teaching and clinical care more closely together for patient benefit.

Our ambitions for 2020:

• People feel able at any time to speak out about concerns.
• Our staff feel supported and satisfied.

• We have strong partnerships and the organisations we work with speak positively about us.
• Individuals and teams always receive training, development and ongoing learning opportunities.
• Where people have a choice about which services they use, they will choose us.
  
• We work with people with lived experience of mental illness to design, develop and improve services.
• We use digital technology to support access and self-management.
• Staff are empowered to decide how best services can meet the needs of local populations.

Our ambitions for 2020:

• Clinically and financially sustainable services.
• Deliver financial plans whilst improving care and outcomes.
• An investment plan which suppors transformation.
• Reduce our carbon emissions by 20,000 tonnes. As well as helping the environment, this will save money so we can spend more on healthcare.