There are a number of ways you can contact us.
If you are being supported by our services, where possible, please use the direct contact number or email that has been provided to you by your care team.
If you are unsure who to contact, please see the information below which will help direct you to the right team.
Cancelling and questions about your appointment
If you are unable to make your appointment, or have any questions, please contact your care team on the telephone number given on your appointment letter. If you cannot find your letter, please call our switchboard on 0300 304 0100 and they will help direct you to your care team.
Please note that we are unable to answer questions about appointments on social media.
Urgent help in a crisis
If you are experiencing a mental health crisis, please see the information on our urgent help in a crisis page.
Feedback, advice and complaints
Our Patient Advice and Liaison Service (PALS) offers confidential support and information. If you have a question about our services, have concerns about your or your loved one’s care and treatment, or would like to give us any feedback – good or bad – about your experience with us, please contact the team.
Full details of how PALS can help and support you are available on their webpage.
You can contact PALS on 0300 304 2198 or firstname.lastname@example.org
You have the right to ask for access to your health records. Full details can be found on our Health Records pages.
You can contact the Health Records Team on email@example.com or 0300 304 2025.
Working for us
If you are interested in working for us, please visit our jobs page to view our current vacancies. If you have questions about a particular vacancy you will find contact details at the bottom of each job page.
For general enquiries about working for us email firstname.lastname@example.org.
For enquiries about joining our Bank email email@example.com
For information about vacancies for doctors email firstname.lastname@example.org
Alternatively call 01273 718699 and ask for the relevant team.
If you are an employer who is looking to obtain a reference for a potential employee who has previously worked for Sussex Partnership, please email email@example.com
Become a member
You can help shape local mental health services by becoming a member of our Trust. It’s quick and easy to do, and you can find out more on our membership pages.
You can contact our Membership team on 0800 015 3357 or firstname.lastname@example.org
Freedom of Information requests
If you would like to make a request under the Freedom of Information (FOI) Act you should submit it in writing to email@example.com. Alternatively, you can write to the FOI team at:
Sussex Partnership NHS Foundation Trust – FOI Team
Media enquiries and requests to film
Our Communications Team is available to take media enquiries from Monday to Friday, between 9am and 5pm.
You can contact the team on 0300 304 0664 or firstname.lastname@example.org.
The email inbox is checked regularly during opening hours. A member of the team will respond to you as quickly as possible. For urgent enquiries please telephone.
If you would like to film or take photos of one of our services or sites, please speak to the team first. This is to protect the privacy of our patients and staff.
Additional contact numbers for Communications: 0300 304 2228 / 0300 304 2131.
Mental health reporting
Journalists looking for information on the most appropriate ways of reporting emotional crises or mental health issues - including suicide - may like to refer to the guidelines by the Samaritans which are supported by most media organisations and professional bodies
Feedback on this website
If you have any comments or corrections, please email our Communications Team on email@example.com
Sussex Partnership’s headquarters are based in Worthing, West Sussex, but we operate services from a range of locations across East Sussex, West Sussex and Brighton and Hove. We also provide specialist services for children and young people in Hampshire. Our address is:
Sussex Partnership NHS Foundation Trust
If you are unsure where to direct your enquiry you can call our switchboard on 0300 304 0100.